Cookie Policy

Introduction

This Cookie Policy explains how Vexrail Pte. Ltd. ("Vexrail," "we," or "us"), a Singapore-based software company, uses cookies and similar tracking technologies on our website (including vexrail.com and any related sites or dashboard domains). It also explains your choices regarding these technologies. We are committed to a privacy-first, cookie-minimal approach in our services, and we want you to understand how and why we use cookies on our website.

This Cookie Policy is part of our overall privacy documentation. Please read it together with our Privacy Policy for a more complete picture of how we protect your privacy. By using our website, you consent to the use of cookies as described in this policy. If you do not agree to our use of cookies, you can disable them by following the guidance in the "Your Choices" section below (note that some parts of our site may not function properly if cookies are disabled).

What are Cookies?

Cookies are small text files that are downloaded to your device (computer, tablet, smartphone) when you visit certain websites. Cookies allow a website to recognize your device and remember information about your visit -- for example, your preferences or whether you are logged in. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain different from the website you are visiting, often in connection with embedded content or analytics/advertising providers).

In addition to cookies, there are other tracking technologies such as web beacons (pixel tags), local storage, and scripts that can serve similar purposes. In this policy, we use the term "cookies" broadly to include all of these technologies.

How We Use Cookies

Vexrail's core analytics and advertising platform for AI applications is designed without reliance on cookies -- our contextual targeting does not require tracking users across sites. However, on our own corporate website and dashboard, we use a minimal number of cookies to provide a functional user experience. Specifically, we use cookies for:

1. Strictly Necessary Cookies: These cookies are essential for the operation of our website and Services. They enable core functionality such as user authentication and session management. Without these cookies, certain services you have asked for (such as accessing the dashboard or logging into your account) cannot be provided. These cookies are typically first-party cookies used only by Vexrail and expire when you log out or after a period of inactivity.
2. Functionality Cookies: These cookies allow our website to remember choices you make (such as your language or region, or other preferences) and provide enhanced features. They are not strictly necessary but improve your user experience. These cookies may store preferences and settings to persist across visits.
3. Performance and Analytics Cookies: These cookies collect aggregated information about how visitors use our website, such as which pages are visited most often, how users navigate through the site, or if they encounter errors. The information collected is used to improve how our website works and understand the interests of our visitors. Any analytics cookies we use are configured to collect anonymized, aggregate data for statistical analysis purposes only.
4. Advertising Cookies: None. We do not serve third-party ads on our corporate website, and we do not use advertising cookies on vexrail.com. Our own advertising/monetization product that we offer to publishers is contextual and does not use cookies for targeting, so when you visit our site, you will not be profiled for advertising purposes via cookies. You will not see third-party banners or trackers for advertising on our site.
5. Third-Party Cookies: We aim to minimize the use of any third-party cookies. However, some third-party content or integrations on our site may set cookies on your device. This may occur when we embed content from external platforms or use third-party tools for customer support or feedback collection. We do not control the cookies that may be set by these third-party services. We strive to use privacy mode options when available to limit tracking. Please refer to the privacy/cookie policies of those third-party services for more information on their cookie usage.

In summary, the cookies on our site are primarily first-party and intended to ensure secure, continuous service (for logged in users) and to collect anonymous usage analytics. We do not use cookies to collect personal data from unregistered visitors, and we do not use cookies to track users across different websites.

Cookies We Use

Our website may set various cookies to support functionality and analytics. The types of cookies we use include:

• Session Cookies: These strictly necessary cookies are used to maintain your login session and enable core website functionality. They are typically first-party cookies that expire when you close your browser or log out.
• Security Cookies: We may use security cookies to help prevent unauthorized access and protect against security threats. These cookies are essential for the secure operation of our Services.
• Preference Cookies: Functionality cookies that remember your preferences and settings to enhance your user experience. These may persist across visits to maintain your chosen settings.
• Analytics Cookies: If used, these cookies collect anonymized, aggregate information about website usage to help us improve our Services. Any analytics data collected is used for statistical analysis only and does not identify individual users.
• Third-Party Cookies: Some third-party content or integrations on our site (such as embedded videos or widgets) may set their own cookies. We do not control these cookies, and their use is governed by the respective third-party privacy policies. We strive to use privacy mode options when available to limit tracking from embedded content.

We will update this policy as needed to reflect changes in our cookie usage. For specific information about cookies set on your device, please refer to your browser's cookie management tools.

Your Choices and Control Over Cookies

Browser Controls: Most web browsers allow you to manage cookies through the browser settings. You can typically find options to:

• View Cookies: See what cookies have been set on your browser.
• Delete Cookies: Remove some or all cookies.
• Block Cookies: Set the browser to prevent cookies from being set. You may be able to block cookies from specific sites or all sites.
• Do Not Track: Some browsers have a "Do Not Track" setting that can send a signal to websites indicating you do not want to be tracked. While there is no universal standard for how websites respond to DNT, as mentioned, our site does not engage in cross-site tracking. At present, we treat all users equally and do not change behavior based on DNT signals, but since we don't serve targeted ads or third-party trackers, DNT is largely honored by default.

Refer to your browser's help documentation for specific instructions on managing cookies. Here are links to guidance for common browsers:

• Google Chrome -- Managing cookies in Chrome
• Mozilla Firefox -- Cookies in Firefox
• Safari (Apple) -- Manage cookies in Safari
• Microsoft Edge -- Delete and manage cookies in Edge

Opt-Out Mechanisms: Because we do not use third-party advertising cookies, we do not need to offer a "Do Not Sell/Share My Info" opt-out related to CCPA for cookie data (and our Privacy Policy confirms we do not sell personal info). Our analytics cookies, if used, are configured to collect anonymized, aggregate data only.

Cookie Consent Banner: Depending on your location, you may have seen a cookie notice or consent banner when first visiting our site. We try to limit cookies to those not requiring consent (strictly necessary or exempt analytics), but we display a notice to be transparent. If you have consented to certain cookie categories and later change your mind, you can typically adjust your preferences via the banner (if available) or by deleting cookies.

Consequences of Disabling Cookies: If you disable or delete cookies, some features of our site may not work correctly. For example, if you block strictly necessary cookies, you might not be able to log in or stay logged in to the dashboard. If you delete cookies, your preferences (like language or the state of a closed cookie banner) will be reset. We will still strive to provide core services even if you choose to block non-essential cookies.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically for the latest information on our cookie practices.

If we make significant changes to the types of cookies we use or how we use them, we may provide a more prominent notice (such as adding a site banner or notifying registered users via email or dashboard notification).

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein (to the extent your consent is required).